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ServiceNow Discovery review
reviewer1034670
Consultant at a tech services company with 51-200 employees
Stable, easy to use, and is a convenient option within the ServiceNow framework
The service mapping component is less developed than it is in other solutions, and is in need of improvement. For example, BMC uses a more sophisticated mechanism to make the link between the services and the infrastructure. This solution is a little more difficult to manage because you have two CMDBs.

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