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ServiceNow IT Operations Management review
Sathish Anoor
Sathish Anoor
Technical Lead
Mostly reliable with a strong suite but is complex to set up
The suite is pretty strong. Everything is consolidated into one, which is helpful. Before that, if a switch went down, we'd get 600 tickets. Now, we get only one. Pretty much everyone is happy with how it has streamlined everything. It helps streamline management and processes. It's stable. Support can be helpful.

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