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ServiceNow IT Operations Management review
Chris Randle
Chris Randle
Domain Architect at a financial services firm with 501-1,000 employees
A solution that is worth its cost, as it consistently provides uninterrupted...
Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization. Organizing organizational information and building custom dashboards and reports is not as easy or intuitive as we would like. We either need to rely on our technical services team to handle these tasks or seek...

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