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ServiceNow IT Operations Management review
Mahendra-Kumar
Mahendra-Kumar
Solutions Consultant at Dhatatech
Comprehensive incident management module
ServiceNow is a very good product, but it's widely used in the industry. Overall, I'll give it an eight out of ten. I would advise customers that this is a very useful setup. We get a lot of real incidents, apart from false incidents. Also, ServiceNow has its pro application setup related to AI ops. So, as per the customer, if we need to...

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