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ServiceNow IT Operations Management review
reviewer2354454
Software Designer at a computer software company with 10,001+ employees
Used for CMDB discovery, but its licensing cost could be improved
We faced some issues while scaling up the solution. ServiceNow has a code base of its own, which is abstract to us. So, we have to rely on the solution's vendor support for scalability issues. The solution is more suited for enterprise businesses. Small businesses would never go for ServiceNow because it's more costly. They can use a lot of...

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