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ServiceNow Now Platform review
Reetesh_Kumar
Reetesh_Kumar
Executive at Nike Inc.
Has a good user interface and is scalable, stable, and flexible
The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform. Predictive intelligence could be fine-tuned as well. All of the features are already there in ServiceNow, but they need to be mature enough to be utilized by bigger organizations.

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