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ServiceNow Now Platform review
Somnath Kand
Somnath Kand
Team Lead at a tech vendor with 10,001+ employees
User-friendly with helpful support and good reliability
Reports could be generated in a more user-friendly or simple way. If we could merge two data tables, which is a bit complicated here in ServiceNow, that would be ideal. There is no facility in ServiceNow to transfer a ticket from one team to another team, and there is no tracking. We'd like more ticket management. Bug and defect management...

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