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ServiceNow Now Platform review
Navin Jacob
Navin Jacob
CTO at a tech services company with 5,001-10,000 employees
Offers ability to create custom workflows and the platform gives us a single view...
Currently, it's very technologically complex and requires IT specialists to fully understand the platform's potential. The user experience and usage perspective should be simplified for wider adoption, especially in smaller organizations. So, simplifying the user interface for both users and administrators is key. It is not very intuitive....

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