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ServiceNow Now Platform review

reviewer2220285
AVP - Tech Commercialization at a tech services company with 1,001-5,000 employees
Allows you to create customized workspaces, but it should incorporate more AI...
The solution has more process orchestration features than automation features. The tool does have some NLP features, but they aren't as evolved as we would want them to be. It is not difficult to integrate the solution with other tools. We chose the solution because it had a high analyst rating when we evaluated it. The solution has helped...

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