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ServiceNow Now Platform review
reviewer1294326
Delivery Manager at a computer software company with 10,001+ employees
Easy to use platform that enables us to work seamlessly
It is a good tool and we can do customization with it. Most areas are quite customized. The cost has room for improvement. It is currently expensive. Some of the features are very particular to the core. The workforce management is another area that can be improved. Our customer portal is there but when a ticket comes it requires an...

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