free case study: Jaikant S Rao's unbiased review of ServiceNow
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Jaikant S Rao
Practice Director, Global Infrastructure Services at a computer software company with 10,001+ employees
A stable and scalable solution which is easy to use
While we consider the solution to be fine, a weakness of it is that it is not on-premises. Security and privacy issues should be addressed in respect of the IT operations data and data storage. They should not be on a shared infrastructure, but on the SaaS in isolated storage. The solution should offer better security when it comes to...
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