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IT Service Manager at a financial services firm with 1,001-5,000 employees
Cloud-based management platform with helpful sorting and grouping functions
I find some features are difficult to use. For example, the creation of service catalog forms. Creating service catalog forms could be made easier. In the next release, I would like to see some of the features and processes made to be simpler to use. For example, creating the service catalog forms, doing the CMDB, and integration with other...
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