Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with ServiceNow:
Where should we email your case study?
ServiceNow review
IT Service Manager at a financial services firm with 1,001-5,000 employees
Cloud-based management platform with helpful sorting and grouping functions
I find some features are difficult to use. For example, the creation of service catalog forms. Creating service catalog forms could be made easier. In the next release, I would like to see some of the features and processes made to be simpler to use. For example, creating the service catalog forms, doing the CMDB, and integration with other...
Since 2012, we've had 824,067 professionals use our research.