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ServiceNow review
Gagan Pattanayak
Gagan Pattanayak
Chief Revenue Officer at a tech services company with 51-200 employees
Improves our incident reporting and resolution, but the integration capabilities...
Integration capabilities can improve. ServiceNow has a roadmap, however, native integrations in addition to the citizen-developed scopes would be ideal. The pricing seems confusing, with the integration hub being most confusing. I believe our firewall rule change request form is a custom form, but it has a serious drawback. If I submit such...

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