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Information Security & Compliance Specialist at a financial services firm with 1,001-5,000 employees
Upgrade integrations available, scalable, but setting private tickets could improve
The solution could improve by making the CMDB integrate with a CI better to allow it to be seen across multiple platforms. Additionally, an option to easily make tickets private or not generally visible. ServiceNow has to set up the individual tickets and there is not an easy way for us to do it ourselves. There are integrations we can do...
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