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ServiceNow review
Director of Cloud Services at a tech services company with 11-50 employees
No downtime, good service, and good scalability
Last year, there were three steps for installing or uninstalling software when a user asked us to do so. We had to connect to a user's computer and manually install or uninstall the software. By using ServiceNow, when a user opens a ticket or incident, we can automatically run the workflows through the system. The assistant can...
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