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ServiceNow review
Kush Rai
Practice Leader, Solutions architect at a tech services company with 51-200 employees
I find it easy to use as well as easy to add plugins for new features
if I consider from the IT operations management side, ServiceNow is pretty premature on some things, especially the discovery, while the other tools like Micro Focus and BMC Remedy, those that have been in the market for quite some time. ServiceNow is evolving itself in the discovery piece of the future.
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