free case study: Elizabeth Juarez's unbiased review of ServiceNow
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ServiceNow review
Elizabeth Juarez
Global Chief Information Officer/ Chief Technology Officer at Kidzania
It helps us track processes and build our knowledge base
The main features of ServiceNow that I use are incident approval management and the ability to link all the information we receive from the finance bureau service. We needed to track the different processes within the IT area and incident documentation. Then we gathered all the information and built a knowledge base. That's the central core...
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