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ServiceNow review
IT Supervisor, (POLARIS) Calendar Management Office at a government with 10,001+ employees
Lacks support for contract line items but offers control over asset management
ServiceNow is not meeting our expectations. The contract module is quite rudimentary. It doesn't support contract line items, which are subdivisions of contracts in VA. The result is that we're not able to track those sorts of assets down to the product level. I'd like to see support for contract line items included in the next release.
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