free case study: an unbiased review of ServiceNow

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ServiceNow review

reviewer1745262
Principal Analyst at a consultancy with 501-1,000 employees
Useful for incident management, stable, and has remote access
It needs a more intuitive interface for identifying issues. A bit more natural language processing or something like that would be helpful in understanding my queries. There should be greater integration with other enterprise applications. We're using Microsoft, Oracle, and other applications, and it would be good to have a greater...

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