free case study: Justin Keswick's unbiased review of ServiceNow

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ServiceNow review

Justin Keswick
Justin Keswick
Senior Desktop Analyst at Tech Mahindra
Flexible, reasonably priced, and great for handling support tickets
That features are already there, however, maybe they could have some tutorials or give more power to the users versus having specialist administrators doing things. There's a big knowledge base. There's a lot of know-how that's saved in there, however, actually allowing people to do their own thing is lacking a bit. I know there are...

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