free case study: an unbiased review of ServiceNow

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ServiceNow review

reviewer1508391
Advisor at a energy/utilities company with 201-500 employees
Awesome support, good stability, provides visibility, and helps us in meeting our...
The level of complexity and the level of discovery are the two areas that can be improved. Its UI needs to evolve. They focus a lot on cool colors and other little things, which don't bring value in terms of functionality. They need to focus less on presentation and more on the functionality within the UI. Its discovery mechanism should be...

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