free case study: Dirk Leitermann's unbiased review of ServiceNow

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Dirk Leitermann's UNBIASED USER EXPERIENCE with ServiceNow:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
ServiceNow review
Dirk Leitermann
Dirk Leitermann
Senior Consultant Project Management & Transition at a tech services company with 501-1,000 employees
Unifies everything in terms of non-IT service requests and saves us a lot of paper
Data access is a bit difficult, where you sometimes wish you had a relational database for some queries. The flexibility of data access in general is a bit on the low end. Of course, there is flexibility in some ways, but when I need a certain combination of data for some report, it can become a challenge. Other than that, there are a lot...

Since 2012, we've had 816,406 professionals use our research.

As seen in