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ServiceNow review
Manager at a consultancy with 501-1,000 employees
Allows you to do many creative things, and is a good product for service processes...
Their user interface is old-fashioned and outdated, and it can be more friendly for the eye. They can improve the user experience. We should be able to have different UI frameworks. Currently, they only do Angular, and sometimes, you can do React, but they can be more open-minded in this regard. They are quite good in case management, but...
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