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ServiceNow review
Senior Analyst of eCommerce Systems at a tech services company with 1,001-5,000 employees
As we had a terrible system before ServiceNow, we did not have any kind of KPIs....
They improved, a bit, the Reporting part of the product, but for sure it could be improved a lot more. I think they also should re-think the way they license the tool because it’s too expensive to automate all of your business, but you’ll need lots of licenses. If they did this, it would be an awesome tool. People go for doing some dirty...
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