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ServiceNow review
Director of Technical Services at a tech services company with 51-200 employees
They architectured the solution in a way that makes it open and customizable.
I'm not an expert ServiceNow user, as we've only used it for our integration with them. In fact, I have not really come across something that I would say is a problem because I've worked with other people and it's certainly better than that. There always is scope for improvement, and I think most of it is targeted with their Helsinki...
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