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ServiceNow review

it_user459141
IT Solutions Consultant at a insurance company with 1,001-5,000 employees
We started using it to reduce a manual process of validating course training...
I think some of the things we run into is the patching and how often patches come out to fix stuff. Which is a good thing. It's hard to stay on top of that. You've always got to go on and regression test it, so you know if it is a patch that you really need or is it something that can wait. The fourth cycle of the patching makes it hard for...

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