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ServiceNow review

it_user459102
Sr. Enterprise Service Management Platform Analyst at a insurance company with 1,001-5,000 employees
I'm impressed with the custom app development platform and the fact that is it...
Our company is basically a group of companies, it's not just one company, so our IT infrastructure and department and the way we operate is very fragmented. One of our goals is to combine them into one enterprise. We are actually using about 26 different ITSM tools and we are in the process of eliminating them all. Over the past two years...

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