Where should we email your case study?
ServiceNow review
Asst. Director, Technology Support Services at a university with 1,001-5,000 employees
The ability to take the whole organization and put it in one place is valuable.
The biggest hassle we have for ServiceNow has been licensing. We have a lot of student workers. When you have cheap labor that's right at your doorstep, you can't turn them down, and so we have a lot of functions at the university, not just in service desk, but also in housing and in customer support, that is handled by student workers that...
Since 2012, we've had 841,164 professionals use our research.
As seen in