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ServiceNow review
Systems Engineer at a financial services firm with 1,001-5,000 employees
We haven't really had any major downtime incidents since we've had it in place.
The only complaint that I would have is just the interface itself is not always user friendly. We get some complaints from users that they don't know exactly what all the features, all the fields mean, and what they're used for. I guess I want it to be a little more user friendly.
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