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ServiceNow review

it_user459039
Sr. Engineer at a healthcare company with 1,001-5,000 employees
We're moving from Remedy to ServiceNow. So far it seems intuitive and...
I don't have enough experience to really say a lot about this. Maybe, the one thing we're looking for especially, after being at Knowledge 16 is best practices. I'm looking at it going, "I'm a developer by training. I could cause so many problems with this system. I could create things in it that I shouldn't. I could use it for things that...

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