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ServiceNow review

it_user459132
ServiceNow Developer and Analyst at a manufacturing company with 1,001-5,000 employees
We are using ServiceNow to replace some applications on systems that we're hoping...
We had a custom Lotus Notes database that we were using for request fulfilment before, but some of the other pieces that ServiceNow fills in we had various solutions for. We switched because ServiceNow gives us more capabilities as far as giving us one platform to be able to have a lot of our systems on and it has a lot of functionality...

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