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ServiceNow Report Architect and Developer at a energy/utilities company with 1,001-5,000 employees
In my opinion, the important features are the reporting capabilities and the...
It's a very complex tool with a lot of different pieces and it takes a lot of different people to support it because everyone has to be specialized in their own piece. There is a little bit of trying to get all the executives to come to agreement on KPIs across the organization. It has been a little complicated, but it's not really specific...
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