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ServiceNow review

it_user459015
Solutions Architect at a tech services company with 1,001-5,000 employees
It's all about the level of usefulness ServiceNow brings to IT. Usability,...
It's all about the level of usefulness ServiceNow brings to IT. They all affect legacy systems, so if you compare it with other tools, the edge which ServiceNow was there from day one. Usability, application customizations and ease of building your own product within the tool was a very positive edge for ServiceNow to be leaps and bounds...

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