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ServiceNow review

Khalid Qureshi
Khalid Qureshi
Program Architect at Afiniti.com
The workspace feature helps us manage multiple projects, but it's not as...
I like ServiceNow's Workspace feature. With Jira, we had to edit a ticket by going into it. We couldn't perform edits from within the project plan. ServiceNow allows you to edit everything from one screen. It's like an Excel spreadsheet, but Jira requires you to drill down into the ticket. ServiceNow is more convenient if you are working on...

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