free case study: an unbiased review of ServiceNow

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ServiceNow review

reviewer1587663
National Enterprise Architecture Lead at a financial services firm with 5,001-10,000 employees
Stable and reasonable straightforward to use, but could be more intuitive
I'm in consulting. I'm not in the group that does the ServiceNow implementation, however, we have people on staff who do it. We've implemented it in our company and I use it as a user, however, I'm not a guy who configures it. I'd advise new users to get someone, such as a consultant, to help them implement the solution. I don't actually...

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