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ServiceNow review
IT Coordinator at a financial services firm with 1,001-5,000 employees
As a cloud solution it reduces our support costs and development of processes is...
There's one that I would like to see improved to reduce the cost of our ServiceNow, related to the resetting and unblocking of passwords for users who forget their passwords. We had a conversation about this with ServiceNow. We don't have a huge amount of password reset requests, but the minimum package of resets that ServiceNow offers is...
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