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IT Security Consultant and Platform Architect at a pharma/biotech company with 10,001+ employees
Stable solution but the security and web interface need improvement
Make sure to look into all the configuration costs and the customization. Be aware that it's web-based. You're probably going to have to put holes in your firewalls and need to do a complete security review. As an end user, I would rate it a seven out of ten. I don't think it's very secure, and it's web-based, and Remedy is really the...
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