free case study: an unbiased review of ServiceNow

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ServiceNow review

it_user525477
Associate Director at a consultancy with 10,001+ employees
HR Case Management and Customer Service Management are key areas for our clients
From an initial setup perspective, it is very simple. That is why ServiceNow is the market trend, compared to Remedy or compared to HPE tools. It has already captured close to 60 or 70 percent of the market. The initial setup is really very user-friendly and very easy to set up in customer environments. Just drag and drop. You really don't...

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