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Technology Strategy & Architecture at a consultancy with 1,001-5,000 employees
Gives us the power to structure processes and represent workforce management
ServiceNow is divided up into a lot of modules, so I'll give an example, instead of going into every single module. For me, there's a real opportunity, especially within the IT Service Management suite, to give a much better overall view of the workflow that individuals have across the different applications. At the moment, a lot of...
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