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ServiceNow review
Cris Mom
Cris Mom
Associate Engineer at ProV International
Notifications are present within the virtual agent chatbot, integrated with...
There is a concern about the integration point of view, particularly the virtual agent. Currently, we are working on integration with Teams and the virtual agent. Now, the chatbot and portal are available. A pop-up message shows the redactions button if you click on anything in the chatbot conversations. This redirects to the portal. It...

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