free case study: an unbiased review of ServiceNow

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ServiceNow review

reviewer1145238
Devops Engineer at a manufacturing company with 10,001+ employees
Has valuable incident and problem management features, but the scalability needs...
They could improve license management, particularly when integrating different applications or toolsets. The process of how licenses are billed and the potential for noncompliance issues could be clearly stated during module purchase. It results in unforeseen costs when integrating various tools, such as DevOps, where contributors from...

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