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ServiceNow review

Akshay Manchalwar
Akshay Manchalwar
Technical Support Engineer at Cybage Software
A flexible incident management solution that provides alerts
The installation and deployment of ServiceNow can be a bit challenging. One major issue I've encountered is that ServiceNow doesn't provide the same mobile responsiveness or features that we used to enjoy with other tools. For example, with Splunk, our response times were about five minutes, and we could manage alerts and incidents directly...

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