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ServiceNow review
SunilWaman
Sr. Specialist Quality Assurance at a tech vendor with 10,001+ employees
The change management feature is crucial, allowing me to track all changes...
ServiceNow is a lightweight utility. You can always customize it, which filters out your data and gives it to you based on the selected filters. As a team lead, the functionality I use most is reporting, where I pull reports on overdue changes to ensure no SLA breaches. Self-service is another feature. The change management feature is...
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