free case study: SunilWaman's unbiased review of ServiceNow
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on SunilWaman's UNBIASED USER EXPERIENCE with ServiceNow:
Where should we email your case study?
ServiceNow review
SunilWaman
Sr. Specialist Quality Assurance at a tech vendor with 10,001+ employees
The change management feature is crucial, allowing me to track all changes...
ServiceNow is a lightweight utility. You can always customize it, which filters out your data and gives it to you based on the selected filters. As a team lead, the functionality I use most is reporting, where I pull reports on overdue changes to ensure no SLA breaches. Self-service is another feature. The change management feature is...
Since 2012, we've had 816,406 professionals use our research.
As seen in