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ServiceNow Strategic Portfolio Management review
reviewer2159418
Principal IT Strategy at a agriculture with 1,001-5,000 employees
Reliable, useful for incident management, but implementation could improve
The initial setup is of a medium difficulty level. It is not easy or complex. However, it is clunky. The user interface is difficult to find features and navigate around. The forms are generic and the solution was primarily developed as an incident management tool which it is good at, but project management is something they developed...

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