free case study: an unbiased review of SolarWinds NPM

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SolarWinds NPM review

it_user214254
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees
It has a very large base of information which results in very customizable UnDPs.
Customer Service: This is one area where SolarWinds can do better. Customer service, in terms of account renewals, and licensing, and so on, is very quota-based. They need to make their sales/transaction quotas, and that's about all that matters. They can be very pushy when it comes to the purchasing process. I think this is probably due to...

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