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SolarWinds NPM review

RajeshB
RajeshB
Server and Network Monitoring Manager at a consultancy with 1,001-5,000 employees
We can proactively fix historical issues, so we won't face those problems in future
A number of times, I have contacted SolarWinds technical support. Depending the issue, sometimes they will just ask me for the diagnostic. However, if we call support for critical issues, we expect immediate solutions. However, sometimes in these cases, they still just ask us for the diagnostic report and tell us that they'll get back to us...

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