free case study: Hariram Ale's unbiased review of Sophos XG
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Sophos XG review
Hariram Ale
Sr. Network Officer at a tech services company with 1,001-5,000 employees
Features a great firewall but better solutions exist regarding email security
We are not very happy with the customer support they provide — it's quite slow. A year ago, we contacted technical support regarding the high security licensing fees but they still haven't gotten back to us; they're still analyzing the log. Support-wise, I would only give Sophos a rating of three to four out of ten.
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