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Splunk ITSI (IT Service Intelligence) review
Sai Appali
Sai Appali
Observability Platform Lead at a financial services firm with 5,001-10,000 employees
A reliable solution that enables users to build glass tables and set up thresholds
The support depends on the licensing we use. There are different licenses available based on the volume and vCPUs. We use the license based on vCPU. It depends on how many virtual CPUs we use. It would be good if Splunk could give on-demand support. Whenever we raise a support case, the support team follows the SLA and gives us a response....

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