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Splunk ITSI (IT Service Intelligence) review
Lead Solution Architect at a insurance company with 10,001+ employees
Correlates and aggregates all the information and improves resolution time
Splunk ITSI has improved our mean time to resolution. We can essentially notice things before somebody calls. We have better customer satisfaction. It is hard to say how much time it has saved, but if we do not use it, it will take quite a while until we notice something is down or until we find out what exactly is the issue. We monitor...
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