free case study: Kamal Choudhary's unbiased review of Splunk ITSI (IT Service Intelligence)
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Splunk ITSI (IT Service Intelligence) review
Kamal Choudhary
Senior Application Consultant at IBM
Helps reduce alert volume, streamline our incident management, and adds reliability
The integration with Splunk ITSI allowed us to monitor and track issues through alerts. This integration also reduces the Mean Time to Identify as the team is quickly made aware of problems through the ITSM tool, and respective incidents are raised to the application team. Depending on the issue's type, we can prioritize the incident, even...
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